Terms & Conditions

By accessing our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. Definitions

• “Company” refers to MoroccoViewTours.

• “Customer,” “you,” or “your” refers to the individual or entity making a booking or using our services.

• “Services” includes all tours, activities, and related offerings provided by MoroccoViewTours.

• “Booking” refers to the confirmed reservation for any activity, tour, or service made with MoroccoViewTours.

• “Confirmation Voucher” refers to the official confirmation document sent to the customer after a booking.

2. Acceptance of Terms

By using the MoroccoViewTours website and booking services, you confirm your acceptance of these Terms and Conditions. If you do not agree, please refrain from using our website.

3. Services Offered

MoroccoViewTours provides a variety of activities and excursions in Morocco, including:

• Guided tours in Agadir, Marrakech, Taroudant, and other destinations.

• Nature excursions, such as desert and coastal trips.

• Licensed professional tour guides.

• Hotel pick-up and drop-off services.

All services are subject to availability and may change without prior notice.

4. Booking and Payment

• Bookings can be made through our website or directly with our representatives.

• To confirm a booking, full payment is required.

• Payments can be made via bank transfer, PayPal, or in cash. Prices are listed in Moroccan Dirhams (MAD), Euros (€), or British Pounds (£).

• Customers must provide accurate and complete information during the booking process.

5. Cancellation and Refund Policy (Updated)

• Cancellations made at least 24 hours before the scheduled tour will receive a full refund.

• No refunds will be issued for cancellations made less than 24 hours before the tour.

• In the event of unforeseen circumstances such as weather conditions, accidents, or other force majeure events beyond our control (e.g., traffic disruptions or vehicle breakdowns), MoroccoViewTours reserves the right to:

  1. Reschedule the tour or activity to a later date.

  2. Provide a full refund to the customer if rescheduling is not possible.

This policy ensures fairness to both the customer and the company while prioritizing safety and exceptional service.

6. Customer Responsibilities

Customers agree to:

• Provide accurate personal details when booking.

• Arrive on time for all tours and activities. Late arrivals may result in the cancellation of the service without a refund.

• Follow all instructions provided by the tour guides or drivers.

• Comply with local laws and respect cultural norms during the tour.

7. Liability

MoroccoViewTours is not liable for:

• Any injuries, damages, or losses incurred during tours or activities, except in cases of gross negligence or willful misconduct.

• Delays, cancellations, or changes caused by unforeseen circumstances such as weather or traffic conditions.

Participants join activities at their own risk and are encouraged to follow all safety guidelines.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms

MoroccoViewTours reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website, and continued use of the site indicates your acceptance of any changes.

10. Contact Information

For questions or concerns, please contact us at:
Email: contact@moroccoviewtours.com
Phone: +212 642-127968

Thank you for choosing MoroccoViewTours. We look forward to making your Moroccan adventure unforgettable!