Policy for MoroccoViewTours
1. Privacy Policy:
MoroccoViewTours values your privacy and is committed to safeguarding your personal data.
Personal information such as your name, phone number, and email is collected solely for booking confirmation and communication purposes.
We will not share your information with third parties unless required by law or necessary to provide the booked service.
2. Cancellation and Refund Policy:
Cancellation:
Bookings can be canceled up to 24 hours in advance for a full refund.
Cancellations made less than 24 hours before the activity will not be refunded.Exceptional Circumstances:
If weather conditions or unforeseen events (e.g., accidents, force majeure) affect the activity:The activity will be rescheduled.
If rescheduling is not possible, a full refund will be provided.
3. Transportation Policy:
Free hotel pick-up and drop-off are included as per the booking.
MoroccoViewTours is not responsible for delays caused by external factors such as traffic.
4. Safety Policy:
MoroccoViewTours prioritizes customer safety during all activities.
Customers must follow all safety guidelines provided by tour guides.
The company is not liable for injuries resulting from failure to follow instructions.
5. Communication and Complaints Policy:
Customers can reach us via phone or email for any inquiries.
Complaints are welcomed and will be addressed within 48 hours.
6. Payment Policy:
Payments can be made in local currency (Moroccan Dirham) or foreign currencies.
Bookings will only be confirmed once full payment is received.
7. Amendments:
MoroccoViewTours reserves the right to modify its policies at any time. Updates will be communicated through the website.
8. Force Majeure:
In cases of force majeure (e.g., severe weather, driver emergencies, accidents beyond control), MoroccoViewTours will:
Reschedule the tour.
Provide a full refund if rescheduling is not feasible.
Note: For additional information or specific requests, please contact MoroccoViewTours directly!
